Here are some common areas where AI can be used:

• Process automation : AI can be used to automate repetitive or complex tasks, freeing up employees to focus on higher value tasks.
• Data Analysis : AI can be used to analyze massive and complex data to identify hidden trends and opportunities.
• Personalization of customer experience : AI can be used to personalize the customer experience, based on individual needs and preferences.

Once you have identified AI opportunities, you need to assess the feasibility of these use cases. This involves considering factors such as costs, required resources and potential risks.

Develop an execution plan

If a use case is deemed feasible, you must develop an execution plan. This plan must define the steps necessary to implement the use case, as well as the necessary resources and schedule.

Here are some additional tips to help businesses define their AI use cases:

Involve stakeholders

It is important to involve relevant stakeholders from the beginning of the process. This will ensure that use cases meet business needs and that the necessary resources are available.

Be realistic and patient

It's important to be realistic about expectations for AI. AI cannot solve every problem, and it is important to focus on the use cases that provide the most added value.

Implementing AI requires time and effort. It is important to be patient and not expect immediate results.